I suspect that some people attempt to use the concept of radical candor – as described by Kim Scott in her book of the same name – without fully understanding the concept. Radical candor doesn’t mean getting in someone’s face.

“I got triggered. I can’t help it. You know that’s my hot spot. It just drives me crazy. I lost my temper.” How many times have you said or thought this? The language implies it’s the other person’s fault for

I often help leaders define what success looks like in their role, and recently someone asked me how I would answer the same question, as an executive coach? Professionals often define success in terms of revenue, but in my experience,

“No Email Fridays” is a great example of a pattern interruption applied to business. It’s a single change that has the potential to produce wide-ranging results: more focus, more productivity, and stronger relationships (thanks to communicating face-to-face instead of by

You may be excellent at solving problems — but pause for a moment: are you sure you’re solving the right ones? In business, many leaders are too driven or impatient to spend enough time on problem definition. That means first validating that

A CEO (with an asterisk) is a CEO who accepts that role with the knowledge that the company’s founder will be hanging around, still possessing influence and ownership. In truth, no one uses CEO*, but maybe they should. Operating in